If the item was purchased from Filigree, please email us at info@filigreejewelers.com to discuss the specifics of your repair. If you’re local to our store, you can stop by anytime during business hours with the item for us to review.

Diamonds are extremely hard and durable; however, they are not indestructible. The general rule of thumb is – if you think you should take it off, you should have already taken it off!

Generally, it’s a great idea to be mindful of the jewelry on your fingers. It’s not uncommon for rings to take on a bit of wear and tear over time. If you’re going to the gym or working in the yard or garden, you should take your rings off.

We clean any item purchased from Filigree, forever. Just stop in to the shop during business hours. While we are cleaning your item, we will also review for any loose stones, broken prongs, etc.

We recommend a thorough cleaning every six months.

Yes. You are welcome to bring your watch by the shop for us to review. You may have to leave it with us for a day or two in case we need to open it up and look at the movement.

Lost stones are simply a part of owning and wearing jewelry. Should you lose a stone, please bring your item to the shop for us to review and we’ll give you a quote for the replacement cost.

Many people ask us, “Do you buy jewelry?”  The answer is yes!

We are always on the lookout for beautiful and interesting pieces. We buy individual pieces as well as entire collections. The first step is to email us photographs of the items at info@filigreeejewelers.com. We will then contact you to let you know if we would like to see your jewelry person. If we do, we will then schedule a time for you to bring them by the shop.

Contact Us and we will get back to you as soon as possible.