We take our clients security very seriously at Filigree Jewelers. We only ask and use the information that is required for purchase.
Your personal information is stored in our secure database with the exception of your credit card information. Your personal information is kept completely confidential and will not be shared with any marketing companies or other solicitor style businesses. We will use your email address for our company newsletter and to contact you regarding any specific questions we have to better serve you.
Your contact information will be provided to our third party insurance shipping company, Fed Ex, UPS and/or USPS. We insure each package for the full value to protect every piece of inventory we ship.
All credit card information is encrypted by our credit processor and we have an 256-bit data encryption Secure Socket Layer (SSL) connection. We are also recognized as PCI compliant through our merchant services program.
We do understand that you may have questions about the purchasing process. We encourage you to contact us directly and we will be happy to answer any questions you may have or process your order over the phone.