We take our clients security very seriously at Filigree Jewelers. We only ask and use the information that is required for purchase.
Your personal information is stored in our secure database with the exception of your credit card information. Your personal information is kept completely confidential and will not be shared with any marketing companies or other solicitor style businesses. We will use your email address for our company newsletter and to contact you regarding any specific questions we have to better serve you.
Your contact information will be provided to our third party insurance shipping company, Fed Ex, UPS and/or USPS. We insure each package for the full value to protect every piece of inventory we ship.
All credit card information is encrypted by our credit processor and we have an 256-bit data encryption Secure Socket Layer (SSL) connection. We are also recognized as PCI compliant through our merchant services program.
We do understand that you may have questions about the purchasing process. We encourage you to contact us directly and we will be happy to answer any questions you may have or process your order over the phone.
Text message marketing
If you sign up for Filigree Jewelers text messages, we use your mobile number and consent record to send recurring marketing messages, including new arrivals, and to manage your subscription. Our messaging providers process this information to deliver messages and record subscription choices. We do not sell or share your mobile number or text messaging consent with third parties for their own marketing. We may provide this information to service providers that help operate our messaging program.
Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You can also contact info@filigreejewelers.com. Participation is voluntary and is not a condition of purchase.